Basic Telephone Training is an elementary course for anyone who has to use the telephone at work. Very little previous knowledge is needed.
Basic Telephone Training - the basic language necessary to make and take a call.
Basic Telephone Skills - how to listen more carefully, and take messages.
Basic vocabulary.
Numbers, dates.
Spelling on the phone.
Telephone English.
Message-taking.
Recorded messages.
Basic Telephone Training gives students immediate ability and confidence on the phone.
- For use in class.
- For self-study.
- Ideal in-company material.
- Essential for all receptionists and secretaries.
The coursebook and cassette make a complete package.
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